Processes should be both effective and efficient – but that is exactly what keeps failing. Ineffective processes disappoint or annoy customers; inefficient processes lead to economic disadvantages. Both can be prevented: With process management, you lay the foundation for both effective and lean processes.

Good process management offers transparency and clarity in the design, control and continuous improvement of business processes. Process management in the area of logistics is mainly carried out in the areas of planning, procurement, production, distribution, storage and transport.

Increase your added value. In this training you develop the relationships and functions of logistics process management and logistics. The training enables you to plan and control the implementation of process management in your company. You know specific methods to record and document processes, can measure process performance, learn to develop measures to optimize processes, and can implement these optimization approaches in a targeted manner. We provides you with a toolbox for successful process management.

Lecture, Case Studies, Exercises/Group Work, Practical Tips, Tools, Discussion, Exchange of Experience

Certificate of Participation

Germany (China possible)

3 days